Water at Work Ltd
Privacy Policy.

We’re all becoming increasingly aware and concerned about how our personal information is being collected and used by companies and organisations sometimes without us being aware.

Here at Water at Work Ltd we would like to instil our visitors with confidence whilst using our website. Specifically, we want you to know that we will not sell, rent or trade any collected information with third party companies. In this Privacy Policy we will provide you with information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others and importantly how we keep your personal information secure.

The Type of data we collect

Website Cookies

Cookies are usually used to store small files in your web browser to track and keep information on your movements within a site and any information you may have voluntarily given while visiting a website, such as your name, postal address, contact number, email address, purchases and so forth. Water at Work Ltd uses session cookies for the purpose of improving the performance of our website whilst you are using it. These cookies will disappear once you have left our website and closed your web browser, they will not be stored.

Google Analytics Cookies

Our company use Google Analytics to collect information about how visitors use our (www.wateratwork.co.uk) website. In particular, these cookies collect standard internet log information and details of visitor behaviour patterns to give us an idea of locations (countries or regions of the UK) visitors are viewing our website from, search engines used, devices used, the path visitors follow to find our website, which pages have been most visited and how many visitors view our website as a whole. This information is not used to identify anyone, we don’t allow Google to find out the identities of those who visit our website.

Your personal information

How we use your information

We make an effort to only collect and use your personal information with your consent and knowledge. The type of information Water at Work Ltd. collects usually includes: Your name or your company name, a postal address, a contact number, an email address and other similar general information.


Water at Work Ltd. may use the data you provide us with for the following purposes:

  • To manage your account.
  • To process your orders.
  • To provide you with a service you requested through our website.
  • To respond to an account enquiry or query.
  • To provide you with seasonal promotions via email or post.
  • For research purposes to improve the service we provide to our clients.
  • To respond to requests for personal information submitted by you on our website.
  • Finally, your data may be used to comply with our legal obligations.

How long do we keep your information for?

To comply with legal data protection and privacy obligations Water at Work Ltd will only keep your personal information for as long as we need it and will only use it for the purpose for which it was originally collected.

This means that we will keep a record of your personal information for the time in which you continue to use our services and are considered a client of Water at Work Ltd. If you choose to cease using our services we may keep hold of your details for a reasonable period of time after this, simply to see if we can persuade you to use our services again.

Your Right To Your Personal Information

You are entitled to view, amend or delete the personal information that we hold. You can email your request to our friendly office team at: hello@wateratwork.co.uk, write to: Water at Work Ltd, East Bridgford Business Park, Kneeton Road, East Bridgford, Nottingham NG13 8PJ or if you’d prefer to talk to us over the phone please call: 01949 831 094.

Be sure to quote the name on your account and your account number (found on your invoices) so we can easily locate your information. Include a brief description detailing the information you’d like to request a copy of, or outline the information you’d like to amend or remove from our system.

This means that we will keep a record of your personal information for the time in which you continue to use our services and are considered a client of Water at Work Ltd. If you choose to cease using our services we may keep hold of your details for a reasonable period of time after this, simply to see if we can persuade you to use our services again.

Information Security

Please be aware that unless communications over the internet such as emails have been encrypted they are not always secure. This is due to the nature of the internet, your communications may route through a number of countries before reaching their intended destination. Water at Work Ltd does not hold responsibility for any unauthorised access to personal information beyond our control.

We do use industry standard SSL certificates to provide encryption of data in transit. All access to our website: www.wateratwork.co.uk is covered by HTTPS.

Changes to this Privacy Policy

Water at Work Ltd reserve the right to make changes to our Privacy Policy at any time to conform to data protection and privacy legislation. Please be sure to review this document in the future to ensure you’re familiar with our most up to date Privacy Policy.

We want to be as transparent with our visitors and clients as possible so, if you have any queries regarding our Privacy Policy and the methods in which we use to collect information please contact: hello@wateratwork.co.uk.

Date: November 2018.

Company Name: Water at Work Ltd.

Company Address:

East Bridgford Business Park,

kneeton Road,

East Bridgford,

Nottingham

NG13 8PJ